Terms of Service - HiLand SEO

Effective date: September 25, 2026

Last updated: October 11, 2026

These Terms of Service (“Terms”) are an agreement between you and HilandSEO Technology Limited (“HilandSEO”, “we”, “us” or “our”). They apply to your use of our website at hilandseo.com, our web app at ai.hilandseo.com, and the related software and tools (together, the “Service”).

By creating an account, starting the free trial, buying a plan or otherwise using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

These Terms include our Refund & Cancellation Policy, Subscription Terms, Privacy Policy and Intellectual Property Rights Policy. If any of those documents conflicts with these Terms, these Terms apply.

1. Who we are

The Service is provided by HilandSEO Technology Limited (海藍得科技有限公司), a private company limited by shares incorporated in Hong Kong, Company/Business Registration No. 79642742. HilandSEO is our brand name.

You can contact us at support@hilandseo.com. We reply to all emails within 48 hours.

2. The Service

HilandSEO is automated, self-serve software that uses artificial intelligence (AI) to help you create, optimize and publish SEO content. You use it through our web app. Depending on your plan, the Service includes:

AI article writing, blog rewriting, news writing and YouTube-to-blog conversion;
on-page SEO optimization, including meta tag optimization and internal linking suggestions;
blog automation and content scheduling, including publishing to WordPress and Shopify sites you connect.

The Service is software. It does not include SEO consulting, agency work, managed SEO or any other SEO work performed by people. Customer support, by email, only helps you use the software. The features and usage limits of each plan are listed on our Pricing page.

3. Accounts and eligibility

You must be at least 18 years old and able to enter into a binding contract.
The Service is designed for business and professional use. If you use it for a company or other organization, you confirm that you are authorized to accept these Terms for it. In that case, “you” includes that organization.
You must give accurate information when you sign up and keep your email address up to date. We send billing and other important notices to that address.
Keep your login details secure. You are responsible for all activity in your account, including activity by anyone you allow to use it. Tell us at support@hilandseo.com straight away if you think someone has accessed your account without permission.
Each person or organization may use the free trial only once (see Section 5).

The Service and paid plans may not be available in every country.

4. Plans, billing and auto-renewal

4.1 Plans

We currently offer these plans:

Starter: US$29 per month or US$290 per year. Includes 300 credits a month and 1 website (WordPress or Shopify).
Growth: US$79 per month or US$790 per year. Includes 1,000 credits a month and 5 websites.
Pro: US$199 per month or US$1,990 per year. Includes 3,000 credits a month and 20 websites.
Custom: price by quote, for more than Pro includes. Contact us for details. A custom plan may be covered by a separate written agreement, which prevails over these Terms where the two conflict. Section 7 (Refunds) and your rights under the Sold through Link refund policy and applicable consumer law still apply.

The full feature list for each plan is on our Pricing page. The plan, price and features shown at checkout when you subscribe apply to your subscription. You can pay monthly, or yearly at ten times the monthly price. Extra credit packs are sold separately: 250 credits for US$25, 1,000 for US$90 and 3,000 for US$240.

4.2 Credits

Usage is measured in credits. A blog post or page of up to 3,000 words, research included, uses 10 credits; each AI image uses 3; an article update uses 5; a keyword opportunities search uses 5, and each website’s first search is free. Work that fails uses no credits.

Plan credits are added at the start of each month of your plan, yearly plans included, and unused plan credits do not roll over. Credits from extra credit packs do not expire and are used after plan credits.
Credits have no cash value and cannot be transferred, sold or exchanged.
If you use up your credits, new work does not start until your credits renew, you upgrade or you buy extra credits. We do not charge overage fees.

You can see your credit balance, usage and next renewal date in your account dashboard.

4.3 Payment through Link

Paid plans are Sold through Link. Sold through Link, LLC (“Link”), a Stripe affiliate, is the merchant of record: it collects your payment and any applicable taxes. HilandSEO provides the Service and remains responsible for it. Your purchase is also subject to the Link terms. Charges appear on your card or bank statement as “LINK.COM* HILANDSEO” or similar. Link emails your receipts, invoices and any refund confirmations.

Prices are set in US dollars (USD). Where they apply, taxes such as VAT, GST or sales tax are calculated and collected by Link at checkout, and you see the total before you pay. At checkout, Link may offer to charge you in your local currency at an exchange rate that includes a markup. Paying in your local currency is optional, and you can choose to pay in USD. If you pay a subscription in your local currency, the amount can vary from month to month with the exchange rate. Your card issuer may charge its own currency conversion or foreign transaction fees.

For billing or payment questions, you can contact Link support. For questions about the Service, email support@hilandseo.com.

4.4 Auto-renewal

Your subscription starts on the date of your first successful payment. It renews automatically at the end of each billing period, a month or a year as you chose, and your plan’s price for that period is charged to your saved payment method, until you cancel. You can cancel at any time (see Section 6).

Your plan and its monthly credits are activated in your account as soon as your payment succeeds. Nothing is shipped.

If a renewal payment fails, we may pause your access to paid features until the payment is completed.

4.5 Changing plans

You can upgrade or downgrade your plan at any time. Before you confirm a change, we show you the new price, when the change takes effect and any amount due.

4.6 Price changes

We may change our prices. We will email you at least 30 days before a new price applies to your subscription. The new price takes effect from your first renewal after that notice period. If you do not want to pay the new price, you can cancel before it takes effect.

5. Free trial

When you create an account, you receive 50 free credits to try the Service, valid for 14 days.

No payment card is required.
We never charge you automatically when your free credits run out. To keep using the Service, you must choose a paid plan and complete checkout yourself.
When your free credits are used up or expire, your account stays on the free tier until you buy a plan or extra credits.
The free trial is limited to one per person or organization. Creating extra accounts to get more free credits is not allowed, and we may close those accounts.
Free credits have no cash value and cannot be transferred.

6. Cancellation

You can cancel your paid plan at any time, with no cancellation fee, in any of these ways:

in the web app, from your account or billing settings;
in your Link account at link.com (if you checked out as a guest, create a Link account with the same email address to see your order), or through Link support;
by emailing support@hilandseo.com from the email address on your account. We confirm your cancellation within 48 hours.

Cancellation takes effect at the end of your current billing period. You keep access to your plan until then, and you will not be charged again. After that, your account returns to the free tier and any unused plan credits expire. Credits from extra credit packs stay in your account. Content already published to your own websites stays there.

Cancelling does not by itself give you a refund. See Section 7.

7. Refunds

Within 7 days: you can get a full refund of any subscription charge, whether it is your first payment or a renewal, if you ask within 7 days of that charge. When we refund a charge, we also cancel the subscription, so you will not be charged again, and your account returns to the free tier.
After 7 days: the charge for the current billing period is non-refundable. You can still cancel to stop future renewals, and you keep access until the end of the period you have paid for. This does not affect refunds that Link may issue under the Sold through Link refund policy (for example, within 60 days for unauthorized or duplicate charges), or your 14-day cooling-off right if you are a consumer in the EU or UK.

To request a refund, email support@hilandseo.com from the email address on your account and give the date and amount of the charge. If you were charged without authorization, charged twice, or did not receive access to what you paid for, you can also ask Link for a refund within 60 days by following Link’s refund instructions. If you contact Link about a HilandSEO charge within 7 days and Link refers you to us, we will treat your request as made on time. Refunds are made through Link to your original payment method.

The free trial is never charged, so there is nothing to refund.

Full details are in our Refund & Cancellation Policy. Nothing in these Terms limits any rights you have under the Sold through Link refund policy or under applicable consumer law.

8. Acceptable use

You must use the Service lawfully and responsibly. You must not use the Service to:

create or publish content that is illegal, fraudulent, defamatory, hateful, harassing, sexually exploits children, or promotes violence;
infringe anyone’s intellectual property, privacy or other rights, or impersonate any person, brand or business;
create spam, deceptive content, fake reviews or fake testimonials, or content intended to manipulate search engines in breach of their guidelines;
distribute malware, or attack, probe or overload any system or network.

You also must not:

copy, modify, reverse engineer or decompile the Service, or create derivative works from it, except where the law allows;
use bots, scrapers or other automated means to access or extract data from the Service, except through an API we provide to you;
work around credit limits, usage limits or security measures;
resell, sublicense or give third parties access to the Service itself (you may use the Service to create content for your own clients);
connect websites or accounts that you do not own or are not authorized to manage.

We may remove content, limit features or suspend accounts that break these rules (see Section 15).

9. AI-generated content and your responsibilities

The Service uses AI to generate content (“Output”) from your inputs and settings. AI can make mistakes. Output may be inaccurate, incomplete or out of date, and it may be similar to content created for other users or published elsewhere.

You are responsible for:

reviewing, editing and checking Output, including facts, claims, links and originality, before you publish or otherwise use it;
everything published to your websites through the Service, including content published automatically under schedules or automation settings you choose;
making sure your content and how you use it comply with applicable laws, advertising rules, search engine and platform guidelines, and the rights of others;
the content, data, URLs and other materials you provide to the Service (“Your Content”), and having the rights you need to provide them.

Output is not legal, medical, financial or other professional advice. We do not guarantee any search ranking, traffic, indexing, sales or other result from using the Service or Output.

To the extent permitted by law, you agree to indemnify HilandSEO against third-party claims, and related losses and reasonable costs, arising from content you publish or from your breach of these Terms.

10. Intellectual property and licence

10.1 Our rights

We and our licensors own the Service, including its software, website, design and the HilandSEO name and logo. Subject to these Terms, we give you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your own business purposes, including creating content for your clients, while your account is active. We keep all rights we do not expressly grant to you.

10.2 Your Content

You keep ownership of Your Content. You give us a non-exclusive, worldwide, royalty-free licence to host, process and use Your Content only as needed to provide, secure and support the Service for you. We may also use anonymized and aggregated data about how the Service is used to improve the Service. This data does not identify you, and we do not publish, sell or share Your Content with third parties for their own use.

10.3 Output

We do not claim ownership of Output generated for you. As between you and us, you may use, edit, publish and commercialize Output for personal or commercial purposes. Because of how AI works, we cannot guarantee that Output is unique or free from third-party rights, so please check it before you use it (see Section 9).

10.4 Feedback

If you send us ideas or feedback about the Service, we may use them freely without any obligation to you.

More detail is in our Intellectual Property Rights Policy. To report content you believe infringes your rights, including copyright notices, email support@hilandseo.com.

11. Third-party services

The Service works with third-party services, including WordPress and Shopify sites you connect and YouTube content you use with the YouTube-to-blog feature. Payments are handled by Link and Stripe.

When you connect a website, you authorize us to access the site data needed to publish and optimize content on it for the features you use.
Your use of third-party services is governed by their own terms and policies, and you must comply with them.
We do not control third-party services and are not responsible for their availability, changes or actions. If a third party changes or withdraws its service, some features may stop working.

WordPress, Shopify, YouTube and other third-party names and marks belong to their owners. Our use of them does not imply any endorsement or partnership.

12. Availability and changes to the Service

We work to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted or error-free. The Service may be unavailable during maintenance, updates or events outside our control.

We may add, change or remove features over time. If a change materially reduces the main features of a paid plan you subscribe to, we will tell you in advance where reasonably possible, and you may cancel (see Section 6). If we decide to discontinue the Service as a whole, we will give you at least 30 days’ notice by email and stop all future renewals.

13. Disclaimers

To the maximum extent permitted by law, the Service and Output are provided “as is” and “as available”. We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement, and we do not promise any particular SEO result. Nothing in these Terms excludes rights you have under consumer protection laws that cannot be excluded.

14. Limitation of liability

To the maximum extent permitted by law:

we are not liable for any indirect, incidental, special or consequential loss, or for any loss of profits, revenue, business, goodwill, data, search rankings or traffic, arising from or related to the Service or these Terms; and
our total liability for all claims arising from or related to the Service or these Terms is limited to the total amount you paid for the Service, including amounts paid through Link, in the 12 months before the event that gave rise to the claim.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.

15. Suspension and termination

You can stop using the Service at any time. To close your account completely, email support@hilandseo.com.

We may suspend or terminate your account, or limit access to features, if:

you seriously or repeatedly breach these Terms, including Section 8;
a payment for your plan fails and remains unpaid;
your account shows signs of fraud or abuse; or
we need to do so to protect the Service, other users or third parties, or to comply with the law or a request from a competent authority.

Where reasonable, we will tell you in advance and give you a chance to fix the problem. When your account ends, your right to use the Service ends, so keep copies of any Output you want before then. Content already published to your websites stays there. We handle account data as described in our Privacy Policy. Refunds are handled under Section 7.

Sections 9, 10, 13, 14 and 18, and any other terms that by their nature should continue, still apply after your account ends.

16. Privacy

Our Privacy Policy explains how we collect, use and protect personal data. Link processes payment information for your purchase under its own terms and privacy policy. We do not store your full card details.

17. Changes to these Terms

We may update these Terms from time to time. For material changes, we will notify you by email or in the app at least 15 days before they take effect, and we will update the “Last updated” date above. If you keep using the Service after the changes take effect, the updated Terms apply to you. If you do not agree, you can cancel before then (see Section 6). Changes do not apply retroactively. Price changes follow Section 4.6.

18. Governing law and disputes

These Terms, and any dispute arising from them or from the Service, are governed by the laws of the Hong Kong Special Administrative Region. The courts of Hong Kong have jurisdiction over any such dispute.

If you are a consumer, you also keep the protection of any mandatory laws of the country where you live, and you may be able to bring proceedings in the courts there.

Before starting formal proceedings, please email support@hilandseo.com so we can try to resolve the issue informally.

19. General terms

These Terms, together with the documents they refer to, are the entire agreement between you and us about the Service.
If any part of these Terms is found unenforceable, the rest remains in effect.
If we do not enforce a right straight away, we can still enforce it later.
You may not transfer your rights under these Terms without our written consent. We may transfer ours to a successor as part of a merger, acquisition or sale of assets, and we will tell you if that happens.

20. Contact

HilandSEO Technology Limited

Email: support@hilandseo.com (we reply within 48 hours)

For billing or payment questions about a purchase made through Link, you can also contact Link support.